Privacy Policy For BurnPeak
This Privacy Policy explains how BurnPeak ("we," "our," or "us") collects,
uses, stores, and protects your personal information when you visit our
website at https://brnpeak.net (the "Site"). It outlines the types of
information we collect during your interaction with the Site and how that
information is used. This policy applies only to information collected
online and does not cover data gathered through offline channels such as
phone calls, postal mail, or in-person events.
Privacy Notice for Refund Video Statements
If you choose to provide a video statement as part of your refund request,
please be aware of the following:
Purpose of collection: Your video is used exclusively to verify and
process your refund request.
Who will review it: Only authorized customer support and quality
assurance personnel will view your video. It will never be shared with
third parties.
Storage & security: Videos are stored securely within our internal system
and protected against unauthorized access.
Retention period: Videos are retained only as long as necessary to
complete your refund and any related customer service needs. All videos
are permanently deleted afterward. The maximum retention period is
1 month. Submitting a video is entirely optional.
Acceptance and Changes to the Privacy Policy
By using this Site, you agree to the practices outlined in this Privacy
Policy. Because the online environment evolves, we may update this policy
from time to time. All updates will appear on this page with an updated
“Effective Date.” Continued use of the Site indicates acceptance of any
changes made.
How We Collect and Use Information
We may collect personal information that you voluntarily provide while
using the Site — such as during account registration, product purchases,
or when subscribing to our content. This information may include your
name, email address, mailing address, and payment details.
We also automatically collect certain data while you browse the Site, such
as your IP address, browser type, device information, and other analytics
that help us improve functionality and personalize your experience. We may
use cookies and web beacons to collect this information. Cookies are small
files stored on your device to track usage patterns, deliver targeted ads,
and remember your preferences. Web beacons (“transparent GIFs”) help track
site activity and email engagement.
We use this data to personalize content, deliver relevant offers, and
provide targeted advertising via email, direct mail, phone, or SMS. We may
also share your information with trusted third-party service providers and
advertisers. If you do not want your information used this way, you may
contact our Online Privacy Coordinator using the address provided at the
end of this policy.
Please exercise caution when sharing personal information in public areas
of the Site (such as forums, message boards, or chat rooms), as we cannot
control how others may use that information.
What Information We Collect
We may collect personal information that you voluntarily submit while
interacting with the Site, responding to emails, attending events, or
completing purchases. This information may include your name, email
address, mailing address, and payment details. All information is provided
voluntarily by you.
We also collect information automatically as you navigate the Site. This
may include connection details, usage data, cookies, and web beacon
information to help improve Site performance, tailor content, and track
user behavior.
No Information Collected from Children:
We do not knowingly collect personal information from children under the
age of 13. If we discover such information has been collected, it will be
deleted immediately.
No Collection of Sensitive Medical Information:
We do not collect information regarding past, present, or future medical
conditions or treatments.
Credit Card and Bank Account Information:
If you make a purchase through our Site, we may collect your credit card
or bank account information. This data is encrypted using SSL technology
and is shared only with trusted third parties required to process your
transaction.
How We Store Your Information
Your personal information is stored on secure servers used to deliver Site
content and messaging. Access is restricted to authorized personnel who
manage email systems and user data.
All emails sent by the Site contain an unsubscribe link, allowing you to
remove yourself from our mailing list at any time.
We take commercially reasonable measures to protect your data online and
offline. Servers are secured with firewalls, password protection, and SSL
encryption for financial transactions. However, no method of data
transmission is completely secure, and we cannot guarantee absolute
protection.
Changes to Privacy Policy
We reserve the right to modify this Privacy Policy. Any material changes
will be announced on this page so you remain informed about how your data
is used.
California Resident Rights
California residents may request, once per year, information about third
parties with whom we shared their data for marketing purposes in the
previous year. They also have the right to know how we respond to “Do Not
Track” signals. We do not respond to such signals.
As stated in this Policy, you consent to our sharing your information with
third parties for marketing purposes unless you request removal. All
requests must be sent to the email address provided at the end of this
Policy.
Sharing Information with Others
We may share your information with third parties who help deliver our
products and services, including website hosts, analytical services,
marketing providers, payment processors, and customer service vendors.
We may also share your information with advertisers or service providers
offering additional products or services that may interest you. Aggregated
and anonymized information may be shared to help partners understand user
behavior and demographics.
We may disclose your information as required by law, to comply with legal
processes, protect our rights or property, prevent fraud, or ensure user
safety.
In the event of a business transfer — such as a merger, acquisition,
bankruptcy, or sale of assets — user information may be included as part
of the transferred assets.
Third Party Collection and Use of Information
The Site may feature ads from third-party advertisers who may use cookies,
emails, or web beacons to collect information about your browsing
activity. Each third party maintains its own privacy policy.
The Site may also include links to external websites. Once you leave our
Site, their privacy practices govern the handling of your data. We are not
responsible for those policies or their content.
Third parties may collect your information in the following ways:
Advertisers: Ad networks may use cookies or web beacons to collect
browsing data. We do not control their data-collection practices.
Hyperlinks: Third-party links within our Site or emails may lead to
external websites. We are not responsible for their privacy policies or
content.
Analytics: Third-party analytics providers help us monitor Site activity
and understand user behavior.
How We Use Information Collected
We may use your information to personalize Site features, deliver tailored
ads, and provide relevant offers by email, mail, or other communication
methods. Unless you opt out, we may share your information with third
parties for marketing or service-related purposes.
If you do not want your information used in this manner, you must send a
written request to the Online Privacy Coordinator at the address listed at
the end of this Policy.
Please remember that any personal information you voluntarily share in
public forums (including blogs, chat rooms, or message boards) may be seen
and used by others outside our control.
Cooperative Relationships with Third-Party Providers
Some content, products, or services offered on the Site may be provided in
partnership with third-party companies. In these cases, we may share the
information necessary to deliver the requested service. For questions
about a partner’s privacy practices, please contact them directly.
Legal Compliance and Business Transfers
We may disclose personal information when required by law, to protect our
rights or users, or during a business transfer such as a merger,
acquisition, or sale of assets.
